Refund Policy

A legal disclaimer

Buyers are responsible for customs and import taxes that may apply. Delays caused by customs are beyond my control Additionally, due to the natural characteristics of wood, colors and sizes may vary.

Refund Policy - the basics

You have 30 days to initiate a return or exchange. Please remember that you will be responsible for the return shipping costs and any in value if the item is not returned in its original condition. Thank you for your understanding!

What to include in the Refund Policy

We are committed to your satisfaction. If you experience any issues with your item, including damage or dissatisfaction, please contact us within 30 days of receipt, to initiate a refund. Please be aware that the buyer is responsible for return shipping costs.